Refund and Returns Policy
📧 Email: info@thedesignercove.com
đź“ž Phone: 0411 111 111
đź“Ť Address: Los Angeles, California, America
We have a 90-day return policy, which means you have 90 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return:
Your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging.
You’ll also need the receipt or proof of purchase.
How to Start a Return
To start a return, contact us at info@thedesignercove.com.
If your return is accepted, we’ll send you a return shipping label, along with instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return-related questions at info@thedesignercove.com or call us at 0411 111 111.
Damages and Issues
Please inspect your order upon reception and contact us immediately if:
The item is defective or damaged
You receive the wrong item
We’ll evaluate the issue and make it right as soon as possible.
Exchanges
The fastest way to ensure you get what you want is:
Return the item you have
Once the return is accepted, make a separate purchase for the new item
Refunds
We will notify you once we’ve received and inspected your return.
If approved, you’ll be refunded on your original payment method within 5–10 business days.
Please note, it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your return was approved, please contact us at info@thedesignercove.com.
